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YI Action APP Support

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At this moment in time, we are pausing active development on all YI Action Cam products and the YI Action App. We do not a fixed date when updates will resume, and we apologize for the inconvenience.

The current version of the YI Action App is still available using the following steps below:

ANDROID

  1. Delete the current version of the YI Action app from your smartphone.
  2. Open the official website firmware page. (https://www.yitechnology.com/firmware/)
  3. Navigate to the bottom of the page and click the “Get it for Android” button. 
  4. When the “http://yitechnology-website.oss-us-west-1.aliyuncs.com” notification appears, click “Install“.
  5. Wait for the YI Action App to install.
  6. Once it’s finished, go to Setting > General > Device Management. Click on Enterprise App and then “Trust” Shanghai Xiaoyi Technology Co., Ltd.

Your YI Action App is now verified and ready to use.

iOS

UPDATE 03/04/2020-

Remove all previous versions of the YI Action app, and install the latest version (ver. 3.9.07) from the App Store.

UPDATE 02/12/2020 – 

Due to changes to the iOS platform, the YI Action App is currently unavailable on iOS devices. 

Performance amongst current iOS users may vary, and we strongly recommend all users record their footage locally on to high capacity microSD card for the most reliable experience. 

 

Original post:

With the recent release of iOS 13, some YI Action app users have reported technical issues. We recommend you delete and re-download the YI Action app.

Please back up all of your YI Action app data before proceeding.

 

Then from your iOS 13 device, do the following:

  1. Delete your current verison of the YI Action app.
  2. Open the official website (https://www.yitechnology.com/firmware/) on your mobile browser.
  3. Click the “App Store” button to install.
  4. When the “yitechnology-website.oss-us-west-1.aliyuncs.com” notification appears, click “Install”.
  5. Wait for the YI Action App to install.
  6. Once it’s finished, go to Setting > General > Device Management > click on Enterprise App and click on “Trust” Shanghai Xiaoyi Technology Co., Ltd..

Your YI Action App is now verified and ready to use.

 

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